Simplify and elevate your customer interactions with S1GA Centralized CRM, a comprehensive solution that consolidates relationship management across multiple channels. From monitoring the call center to coordinating operations, this CRM redefines efficiency, allowing you to focus on what truly matters: customer satisfaction and business growth.
Manage interactions through various channels, from social networks and chat to email and text messages.
Visualize response times, reasons, and agents for informed and efficient decision-making.
Perform customer segmentation based on calculated data for effective marketing campaigns.
Manage delinquency with a payment promise schedule and Workflow adapted to different delinquency stages.
Centralize all operations, from sales and services to billing and distribution, for seamless management.
Optimize customer service with an integrated dialer with PBX that allows direct dialing from the platform.
Keep your customers informed with automatic notifications via email, SMS, social media, and invoice messages.
Create, analyze, and adjust campaigns with ease, assigning them to users and groups, and tracking progress graphically.
Effortlessly integrate your CRM with the phone system for smooth and uninterrupted communication.
Evaluate the performance of your campaigns, conduct progress analysis, and adapt strategies based on the results obtained.
Personalize your campaigns with detailed segmentation that ensures an effective impact on your audience.
S1GA Centralized CRM is not just a tool; it is your strategic partner to cultivate strong relationships with your customers and boost your business growth. Transform every interaction into an opportunity with our advanced, customer-centric CRM.